I bought this throw last year at Neath the Wreath in Tx. I wanted to buy more this year and called customer service and left a vm. I also emailed them. No One followed up with me. Truly disappointed with the customer service. The significant price increase year over year almost made me not purchase more blankets. But they had a Black Friday deal that got the price closer to reasonable. I would have bought several more had they called me back and matched the price I had paid for the original blanket. Again blanket itself is amazing. But close to pricing themselves out.